At MHCS, we value your decision to join our community and are dedicated to safeguarding your privacy and personal information. If you have any questions or concerns about our privacy policy or how we handle your information, please don’t hesitate to contact us at: ._____
We understand the importance of your privacy and take our responsibility to protect your personal information seriously. This privacy policy is designed to provide you with a clear understanding of how we collect and use your information, as well as your rights in relation to it. We encourage you to review it carefully, as it outlines important details about our practices. If you do not agree to any of the terms in this policy, we request that you refrain from using our website or services.
Our privacy policy covers all information obtained through our website, as well as any associated services, sales, marketing, or events (collectively referred to as the “Services”). We encourage you to read this policy thoroughly, as it provides important information to help you make informed decisions about sharing your personal information with us.
1. What data do we gather?
We collect personal information that you provide voluntarily, including your name, address, contact details, passwords and security information, and payment information. This information is gathered when you register on our website, express interest in our products and services, participate in website activities, or contact us. The type of personal information we collect depends on your interactions with our website, the choices you make, and the products and features you use. The data we collect may include publicly available information such as your name, address, phone number, email address, birth, marriage, divorce, death records, as well as health-related data like medical records, data from FitBit or similar apps or websites, and credentials such as passwords and security information used for authentication and account access. It is your responsibility to ensure that the personal information you provide us is accurate, complete, and truthful, and to notify us of any changes.
In addition, we may collect information about your location and push notifications when you use our website. If you use our mobile application, we may request access to track your location continuously to provide location-based services. You may change our access or permissions in your device’s settings if you wish to do so.
2. How do we utilize your information?
Put simply, we use your personal information for a variety of business purposes, including fulfilling our contractual obligations to you, complying with legal requirements, and pursuing our legitimate business interests. We process your personal information for these purposes with your consent, as well as within the scope of our legal obligations. We indicate the specific grounds for processing next to each purpose below.
We use the information we collect or receive in the following ways:
- To help you create an account and log in. If you link your account with us to a third-party account (like Google or Facebook), we use the information you allow us to collect from those third parties to facilitate the account creation and log in process, which is necessary for fulfilling our contractual obligations.
- To manage user accounts. We may use your information to manage our account and ensure it is functioning properly.
- To provide services to you. We may use your information to deliver the services you have requested.
- To respond to inquiries and offer support. We may use your information to address any questions or concerns you may have and to provide assistance with any issues you encounter when using our services.
3. Will your information be shared with anyone?
To be concise, we only share your information in certain situations, such as with your consent, for legal compliance, to provide services to you, to protect your rights, or to fulfill our business obligations. We may process or share data based on the following legal grounds:
Consent:
We may use your data if you have given us your specific consent to use your personal information for a particular purpose.
Legitimate Interests:
We may use your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract:
We may process your personal information if we have entered into a contract with you and need to fulfill the terms of that agreement.
Legal Obligations:
We may disclose your information when legally required to do so to comply with applicable laws or governmental requests, in response to a court order or subpoena, or to meet national security or law enforcement requirements.
Vital Interests:
We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
In certain situations, we may need to process or share your data, including:
Vendors, Consultants and Other Third-Party Service Providers:
We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to your information to do that work. For example, payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may also allow selected third parties to use tracking technology on our website to analyze and track data, determine the popularity of certain content, and better understand online activity.
Business Transfers:
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Third-Party Advertisers:
We may use third-party advertising companies to serve ads to you based on your visits to our website or other websites. These companies may use information about your visits to tailor advertisements about goods and services of interest to you.
Business Partners:
We may share your information with our business partners to offer you certain products, services, or promotions.
4. How long do we retain your information?
To be brief, we retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this policy will require us to retain your personal information for longer than the period of time in which you have an account with us.
When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it. If this is not possible, such as when your personal information is stored in backup archives, we will securely store your personal information and isolate it from any further processing until deletion is possible.
5. How do we ensure the security of your information?
In summary, we strive to safeguard your personal information through a combination of organizational and technical security measures. We have implemented appropriate measures to protect the security of any personal information we process. However, it’s important to remember that we cannot guarantee that the internet is completely secure. While we will take all reasonable steps to protect your personal information, the transmission of personal information to and from our website is at your own risk. It’s recommended that you only access our services in a secure environment.
6. Do we collect information from minors?
Simply put, we do not knowingly collect data from or market to children under the age of 18. By using our website, you represent that you are at least 18 years old or that you are the parent or legal guardian of a minor who is using the website and consent to their use of our services. If we become aware that we have collected personal information from users under the age of 18, we will deactivate the account and take reasonable steps to promptly delete such data from our records. If you are aware of any data we may have collected from children under the age of 18, please contact us at ……………
7. What are your privacy rights?
To summarize, you have the right to review, modify, or terminate your account at any time. If you reside in the European Economic Area and believe that we are unlawfully processing your personal information, you may file a complaint with your local data protection supervisory authority using the contact information provided here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm. If you have any questions or concerns about your privacy rights, please email us at …………………….
Account Information:
If you wish to review or modify the information in your account or terminate your account, you can contact us using the provided contact information. We will deactivate or delete your account and information from our active databases upon your request to terminate your account. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.
Opting out of email marketing:
You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails we send or by contacting us using the details provided below. After unsubscribing, you will no longer receive marketing emails from us, but we may still need to send you service-related emails that are necessary for the administration and use of your account. To opt-out of these emails, you may note your preferences when registering an account or contact us using the provided contact information.
8. Controls for Do-Not-Track Features:
Many web browsers, mobile operating systems, and mobile applications offer a Do-Not-Track (“DNT”) feature or setting that allows you to indicate your privacy preference not to have data about your online browsing activities monitored and collected. However, there is currently no widely accepted technology standard for recognizing and implementing DNT signals. Therefore, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will update this privacy policy to inform you about that practice.
9. Do we update this policy?
In summary, yes, we will update this privacy policy as necessary to ensure compliance with relevant laws. The updated version will be identified by a revised date and will be effective immediately upon accessibility. If we make significant changes to this privacy policy, we may notify you by prominently posting a notice of such changes or by directly sending you a notification. We recommend that you review this privacy policy regularly to stay informed about how we are protecting your information.
10. How can you get in touch with us regarding this policy?
If you have any questions or comments about this policy, you can reach us by email at ……….
11. Payment Details Policies:
MHCS does not store, sell, share, rent, or lease any credit/debit card details or personally identifiable information to any third parties.
We take appropriate measures to ensure data privacy and security through various hardware and software methodologies. However, we cannot guarantee the security of any information disclosed online. We are not responsible for the privacy policies of websites to which we link, and different rules may apply for the collection and use of personal information by these entities. Customers are encouraged to periodically visit the Website Policies and Terms & Conditions sections to stay informed about changes, which will be effective upon posting.
12. How can you review, update, or delete the data we collect from you?
Depending on the laws of your country, you may have the right to request access to the personal information we collect from you, modify that information, or delete it in certain circumstances.